What can we do to encourage diversity, equity and inclusivity in the workplace |
Since employees' psychological emotional, environmental, and physical requirements have increased Employers have recognized that they need to do more to help their employees -otherwise, they be at risk of losing them. This means more interest and investments in diversity, equity as well as inclusion (DEI) programmes within the workplace.
Though this change is promising however, it's been caused by confusion. We spoke to DEI experts and thought-leaders to understand what DEI entails, the foundation of building a strong DEI strategy, and some tips for making the process successful.
The deep dive into DEI How to learn
- What is diversity? equity and inclusion in the working environment?
- The effects of diversity, equity, and inclusion
- What can you do to create an equitable, diverse, and welcoming work environment
- Six tips for promoting equity, diversity, and inclusion at work
What is diversification, equity and inclusion at work?
One of the most costly mistakes I've witnessed companies commit in the 15 years I've worked in DEI has been to treat diversity as an exercise to check boxes. The focus of companies is only on the statistics -- for instance, the percentage of their workforce who are Black, Indigenous, and people of color (BIPOC) or how much they've contributed to a cause -- but they don't consider important, subtle details that actually directlyimpact the people they work for.
Due to the fact that DEI is so much bigger than the other.
In reality, DEI isn't just about ticking boxes on your hiring process. It is always helpful to begin by breaking equity, diversity, and inclusion down to comprehend what each one of the terms means.
Diversity | Diversity is the term used to describe that individuals have a wide range of background, identity, and lived experiences. This could include gender, race, age as well as ethnicity, sexual preference, and socioeconomic or educational backgrounds. Each employee comes with their own unique background of intersecting experiences and identities that make the person they are. |
Equity | Equity refers to the practice to ensure that all employees enjoy equal access to an opportunity, regardless of their unique situation. Every person has their unique circumstances in the world: some take care of parents or children; certain people have disabilities; Others are not able to have access to running water or affordable healthcare. In order to make a workplace more equitable, it's that every employee regardless of circumstances, are starting off in a fair and equal playing field. |
Inclusion | Inclusion, in a workplace setting, means understanding that all employees come from different backgrounds and different perspectives while still inviting people from all backgrounds to be given an opportunity to sit around the dining table. |
Incorporating DEI into your workplace is a matter of proactively advocating for equity, diversity, and inclusion in all area of your business. It means learning to look at every action within every department through the DEI perspective -- from the partnerships you choose to help to the way you represent your employees outside of the workplace.
DEI is all about what we can observe however equally significant are is the things we aren't able to see be able to see: how well-supported employees feel, whether they feel they are belonging to the company, and if individuals feel they can talk openly with their managers.
Impact of diversity, equity, and the inclusion of all people
It's hard to overstate the impact of diversity, equity, and inclusion for both your company and your workforce.
Naturally, it's evident why equity, diversity and inclusion are important for employees. Employees want to feel comfortable and at comfortable at work. They want to see people who are like themselves, to be able to fail without worry, and speak freely and be confident that they aren't required to hide aspects of their personality when at work.
In the beginning I was unable to imagine a pathway to being an executive since I was a Black and single mother of three. In the beginning of my professional life, I believed I must have the perfect response to every question and make sure my hair was at its natural condition in order to succeed. The only time I made the decision to join organizations that met me exactly where I was and I realized that the things that I thought did not belong to me could be really my strengths. And I've heard so many others share similar experiences.
The data supports these stories about how a strong DEI culture impacts employees. According to the research done by BetterUp the those who experience a high connection to their work place show that, on the average
- A 56 percent increase in job performance
- 50% reduction in the chance of leaving
- A 75 percent decrease in employee sick days
- Net promotion scores for employers (eNPS) that are higher by 167%
This is a clear benefit for employees, but they're also invaluably beneficial to the businesses that value DEI. In addition to the numerous benefits that come from an engaged workforce, lower unemployment, better job performance and lower absenteeism companies with higher diversity are more likely to experience higher than average profitability, higher profits, a greater return on investment, and a higher percentage of profits from innovation.
These are the types of result that don't just come from ticking boxes, but from putting in the work to ensure that employees feel psychologically safe. When employees feel they can be risk-averse and yet feel safe or are able to safely speak with the manager with concerns or concerns, the company reaps these benefits.
This is the time for employers to listen to their team's best ideas, most imaginative and innovative ideas, and that kind of constructive feedback that is able to transform an organization.
How to build an equitable, diverse and welcoming workplace
If you're looking to figure out a DEI strategy that goes beyond the simple act of ticking boxes, let us detail the steps you'll need to start taking note of your priorities and then implementing them.
Be aware of the place you're at
One of the first things you'll want to get is an understanding of the way DEI currently looks like at your business. It can be an intimidating process if you're not starting the DEI process yet, because it can be daunting to see where your gaps exist. This is however an important step since when you're not collecting fundamental data, it's impossible to keep track of the improvements you've made as time passes.
An excellent way to get started here is by launching the engagement questionnaire as well as collecting self-identified diversity data about your current employees.
Be aware that the data you collect can tell a story, not just regarding your DEI efforts, but about what's happening in the world in general. In other words, it's impossible to compare employee engagement in 2019 to employee engagement in 2020 without mentioning how the pandemic affects employees. The same principle applies to be aware of the events happening locally and globally each year to help you better understand the factors influencing people's lives.
Join a listening tour
A survey might give you an beginning image of the level of engagement within your company, don't stop there. Surveys can be a valuable source of information. However, If you don't engage with employees directly, you'll lose important insights and valuable feedback.
I generally recommend approaching this by coordinating sessions directly with CEO. Most of the time, employee opinions don't make it back to management, because they trickle up through management chains. This gives the chance to the CEO to engage in an open dialogue with the group in question and to truly listen to their thoughts about their concerns and ideas.
It's my first step to ask members to join organizations based on the diversity dimension (such for instance BIPOC and LGBTQIA group). There is no limit to the number of people who can join the group, since we'd like everyone to be heard. I talk to each group before letting them know that during the meeting it will be some time for the CEO pose questions, and then a period of time for input and suggestions from the members.
After that, I instruct the CEO about the kinds of questions they can ask employees in order to gather valuable feedback. The CEO is always able to create their own questions , obviously, but I also suggest they ask questions such as:
- "What are some actions that you believe will benefit this company?"
- "What are some things that you believe would benefit me to be a better leader?"
- "What do you think could help us achieve our goals as a company?"
- "Here are the most important targets I'm working on. Right now, from your chair, think about what you believe could harm or aid this goal?"
Prioritize needs
Participating in an audio tour or launching an engagement survey will usually reveal numerous DEI areas for a company to potentially work on. It's normalsince that when it comes to DEI work there are always possibilities for how an organization could continue to enhance the employees' experiences.
But the truth is that most companies have limited time and budgets to carry out DEI initiatives. According to the research conducted through 2022, by Culture Amp, only 34 percent of Human Resources and DEI practitioners feel they have sufficient resources to support their DEI initiatives.
It is obvious that prioritizing tasks is essential. However, how can you tell what tasks you should first tackle?
You should begin by analyzing all of the data, feedback, and insights that you've gained from the listen-in tour, an engagement surveys, and the data collection. I generally find that I can bucket these insights into three general types:
- Initiatives, tasks or projects which we could have implemented (but we haven't)
- Needs of the moment
- Goals for the long-term
Once you've categorized the insights, go through and analyze each by risk. What are the current risks that put the business at risk in a legal sense? Anything that could put the company or its workers at risk should become your highest priority.
After that, take a look at initiatives that may be low-hanging fruit or that could be more urgent. Be realistic about what can be accomplished in each quarter. Next, you can sketch your plan of action out on a roadmap.
Remember the fact that DEI work is a continuous process. An organization's DEI needs will constantly be shifting, and that's fine and you should leave some in your plans Be prepared and be open to the possibility to have your requirements for the future evolve.
Participate with leaders and managers DEI education
Based on James K. Harter, Gallup's chief scientist for work-related management, managers are responsible for at the very least 75 per cent of the variables that lead employees to resign. Yet, just 41 of managers have attended courses or classes that are focused on DEI.
It is a good thing that explicit training can tackle these issues, helping managers bring a DEI approach to everything they perform, from interviewing , onboarding and onboarding, to arranging effective one-on one meetings.

Do not stop with the managers in terms of training, also. Leaders of companies may not get as much one-on-one time working with the team, but real determination to DEI must begin at the high levels. The leaders must be actively involved with DEI beyond just making a public statement on a website. Furthermore, training via online video, face-to-face or joint hybrid sessions could help them make sure they are bringing the DEI perspective to each choice they make.
You can measure your achievement and then make it available to others.
As you tackle initiatives that are on your agenda, don't forget to monitor and measure the results of each. For instance, if your goal is to have more BIPOC employees working in leadership positions, keep track of your efforts and your successes. Consider identifying and measuring the followingaspects:
- What is the most significant increase you have made in the percentage of BIPOC potential candidates that are in your pipeline?
- What ways have you diversified the job boards you advertise on?
- What number of BIPOC employees do you promote to senior positions?

When you've documented the improvements the company has made and shared that information to the entire company through a town hall or an asynchronous video update. Employees can see that you're actually actioning their comments through the tour and also letting them know the progress that you've achieved.
6 ways to encourage diversity, equity, and diversity at work
There are many ways to boost DEI at work each organization's approach will be different. But, there are few tips you can use in order to identify ways to increase your DEI.
1. Lean in to difficult moments
Another example of this can be found during the current hiring freezes which many companies are currently experiencing. It can be challenging to manage, however it also provides an opportunity to review what your recruitment and hiring practices will look and sound like. Take this time and ask yourself the following questions:
- We can diversify our Careers page as well as our panel of interviewers?
- What can we do to ensure that all candidates are able to see their potential employers prior to their arrival?
- How do we make sure that our interviewing process, whether it's remote or in person -- is inclusive of those with disabilities?
Each time you're faced with a problem it's possible to improve.
2. Focus on results, not only
When you are planning the details of your DEI projects, it may be simple to establish targets that only focus on outputs. But don't forget that inputs can also be a powerful driver of change.
In the case of output, for instance, your target could be to increase employee diversity to one percentage. This is an crucial goal that you must define, however it'll be affected by many smaller actions that you take for example:
- In the event that you are unable to fill your hiring pipeline with at least 50% minority-owned candidates
- Ensuring 75 percent of the jobs boards that you list to focus on minority candidates
- Reviewing your benefit plan in order to ensure women and transgender employees are properly supported
Utilize this degree of focus as you develop the DEI strategyand find many more positive changes made throughout your company.
3. Create spaces that drive connection
At , we've established Employee Community Groups (ECGs) in order to foster a sense of belonging among employees. Hundreds of employees are part of six ECGs and every group is given all year-round funding, a mission, and an executive sponsor in order to host workshops and organize activities.
ECGs as well as similar group discussions (whether they're held on Slack or in person as well as on video calls) are a great way to create safe and secure places for employees to meet and relax. We've observed, that's invaluable to the mental health of your employees, their happiness, and the belonging of your team.
4. Take action to address social justice issues
Today, companies are becoming increasingly international, and this means that -- at any time -- there will be people who are affected by global problems. This could be the conflict in Ukraine, losing abortion rights or the quake in Haiti, leadership needs to respond to moments that matter to their employees.
There are times when social justice issues requires a statement from your CEO, obviously. They can have a huge impact and uplifting, however when we think of responding to these moments it is primarily about being aware of the affected employees. Ask yourself:
- How do you respond when an employee has an untimely death in their family?
- How do you support employees who lose access to some rights?
- What can you do to create spaces and help for people who have experienced a trauma in their town?
- What do you think about acknowledging your employees' experiences?
When you respond to social justice moments with support and empathy, employees are aware that you care about their needs and support them. If that moment goes unnoticed? Employees leave.
5. Don't ignore smaller opportunities for change
If you are executing the DEI plan, it could be really easy to focus only on the goals. However, really adhering to DEI involves looking at every decisions through a DEI lens. If you can do this it will be easier to see smaller, cost-free ways to improve DEI in your business.
As an example, here at we've been taking more seriously our partnerships. It doesn't cost us anything to join with an organization in order to make an impact. But how can we expand that program? How can we better use it to help more black-owned companies or people who are improving their living conditions within the prison system?
Businesses are usually so focused on looking at the North Star that they miss opportunities like those. Slow down and notice the smaller opportunities.
6. Don't forget about your product
In the final hours of the day, all of your employees are hard at working to deliver a product or service to end customers. So make sure that you include DEI in your marketing. Is your marketing inclusive? Are you supporting diverse needs? Do your features take everyone's demands into consideration? Or are they accidentally exclusionary?
They are huge aspects that can be crucial to the growth of your business So make sure they're included in your business plan.