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Jul 4, 2024

Black Friday as well as Cyber Monday are still a couple of months away, but it's never good to think in advance for the biggest weekend of shopping for the holidays each year. Adobe Analytics reports that Black Friday online sales surged close to 7.5 percent last year, bringing the total the amount to $9.8 billion. This year is expected like it will be similar.

It's the ideal opportunity to create buzz about your product and the upcoming sales. Then, once Black Friday is here, your company will be on the forefront of their minds as customers search for some of the best deals.

It also ensures that you have enough time to review the functionality of your website and seek out additional assistance if needed, and get all the items you require ready. More on that in a bit.

First, let's examine a few of the specific reasons why making plans ahead is a good suggestion.

Why should you plan ahead in advance in advance for Black Friday and Cyber Monday?

When it comes to the retail calendar, Black Friday and Cyber Monday are among the most significant annual celebrations. These dedicated shopping days are highly anticipated with customers waiting all year to splurge for bargains.

For store owners, beginning with your plans early isn't just clever, it's crucial. Here's why:

Earn more

Start making plans can allow you maximize the advantages of Black Friday and Cyber Monday. These two shopping days could have a huge impact on your annual sales. If you have a plan, you're better equipped to manage the surge in customers and transform them into buyers.

You'll have a head start on the competition

Sales events are a time when competition can be challenging. It is important to plan ahead and come up with distinctive promotional strategies and an effective Black Friday marketing campaign to provide a seamless customer experience that's distinctive. Furthermore, it provides you with the opportunity to research the way your competition has been performing before, and then figure out ways to be more successful.

It will take the time needed to design your site.

If you're Black Friday marketing strategies are effective, you should expect an increase in traffic to your website during Black Friday. Prior to the holiday it is possible to improve the speed of your website and increase its effectiveness.

three men reviewing a tablet in a warehouse

The inventory can be received by placing an the day you place your

To get customers to buy the items you sell on Black Friday is all well and good. But, if you're out of an item which is sought-after during the sale but you're unable to offer it, you may lose out by a substantial amount. Plan ahead to anticipate demand, organize the stock and coordinate with suppliers to ensure that you're prepared to keep up with the demand.

You should think about ways you could design the strategies for marketing you're planning to implement

Great Black Friday to begin implementing strategy for your marketing. Begin early and create compelling email campaigns and social media strategies as well as paid advertisements that draw and convert potential customers. Also, it gives you the opportunity to segment your target audience and tailor your message that will improve results across all of your Black Friday marketing.

customer service rep talking into an earpiece

The customer support team is waiting to help you

A higher number of customers can mean more questions and issues that may arise. If you can plan ahead for the increase in customer volume, the more likely you are to prepare your team of support personnel to set up automated replies to the most frequent questions and make sure that there is a customer service process in place to handle the increase in volume.

Its ability to create buzz

If you prepare ahead it will give you more time to generate excitement with customers. Teasers Black Friday campaigns, early access, sneak preview deals and countdowns can provide a sense that there is a deadline making your shop top of mind in the days leading up to the big event.

There is a way to solve problems

Additionally, making plans ahead will allow you to experiment and refine your plan. Test your landing page A/B tests, promotional emails and checkout process can give insight that will help you optimize for maximum results.

The evidence is that preparing in advance is an excellent idea. But what can you accomplish?

We've put together some things to consider in your preparations for Black Friday and some Black Friday marketing techniques to help you get ahead of the curve:

1. Determine your priorities for Black Friday and Cyber Monday

Giving discounts is a standard practice However, take a look at what you're hoping to accomplish.

BOGO extension in action on a cart page

No matter what sort of sales model you decide to go with By setting clear objectives, it's possible to develop specific and quantifiable steps to achieve the goals. It also provides you with additional information than the gross sales in order to measure your success.

2. Find out what items are on sale

Just because you're making an offer does not necessarily mean that everythinghas to be included in the deal. There's a lot of competition between visitors, and even though it's strange to offer discounts on some of the most popular merchandise in your store using these well-known traffic-generating factors this could put your company apart from others and cause people to notice other items that are in your inventory.

Also, it is important to profit from the latest trending. Find out trends that were popular in the last year. In 2023for example people's focus will be on products such as clothing and shoes according to YouGov. The most popular category for purchases was electronic toys and games.

Are you selling products which fit in with these areas? They could be great items for your sales or your Black Friday marketing strategy.

countdown timer underneath a grid of products

3. Make special bundles of product available

It is also possible to offer package deals that are exclusive to your business. For instance, you could make packages for movies like, say, a gift basket for treatment treatments. This is something special that can encourage customers to buy.

example of a product bundle created with

4. Offer free shipping and returns

Free shipping, if customers spend a certain amount, could also serve as a wonderful incentive. This incentive encourages clients to make purchases at higher prices and helps to reduce abandonment of carts that could result in an unexpected charge for shipping when they check out.

Free returns may increase the worth of the purchase. It also gives shoppers on the web assurance of buying knowing that they will be able easily return the items in the case that they're unhappy with the purchase.

It's possible to advertise your offer of free shipping using a banner on the beginning of your webpage (which is an option we'll discuss in detail at a later date). Also, you could mail out emails with a promotional message stating that the customers will get free shipping when they purchase the amount.

notice about amount required to earn free shipping

5. Examine your inventory and your order fulfillment process

Additionally, do you have the capacity to fulfill big orders and ship large volumes, and can you be capable of fulfilling orders with the speed your customers expect? It is a matter of planning from the back making it a priority to plan ahead and help your business avoid the anxiety of last-minute panic.

Based on the overall company demands, it may be good to start writing job descriptions you could send out to potential employees during their vacation.

Do you have relationships with suppliers and manufacturers from third parties? If you do, think about how long it will be to take for you to get the product or material shipped to your location.

creating a shipping label with  Shipping

6. Take note of your Black Friday budget for marketing

The planning of the Black Friday marketing budget is key for maximizing the ROI (ROI) and ensuring that you reap maximal benefits from the holiday sales.

smaller businesses may have smaller typical marketing budgets in preparation to prepare for Black Friday can vary widely depending on the size of the company and the sector you're operating within and your overall goals. For a rough guideline smaller businesses can spend up to 5 to 10% of their annual revenue in marketing. The average is around $2,000 - $3,000 in the case of a small-scale business.

If you're creating your budget, consider distributing funds across various strategies to improve the impact and involvement. The idea of putting all your money in one place is not the most effective strategy. For instance, social media advertising on specific platforms like Facebook along with Instagram is extremely efficient and could yield substantial profits on a relatively modest amount of investment.

This is a cost-effective element in the success of a Black Friday marketing strategy as it will provide the best returns, with the average of $36 per each dollar spent, as per the Litmus.

7. Early-access deals are available for those who have been customers for a while.

Giving your customers a reward with an early-access deal is the best way to show appreciation and generate excitement about the Black Friday sale. This can make your current customers feel valued, and can help you drive the sales earlier and help you manage inventory better.

It is possible to implement this program in various ways. You could, for instance, choose to distribute exclusive early-access invitations to those who have been customers before via email. The email should emphasize the advantages of earlier access to your product, for instance the first chance to get access to items from your inventory that are limited and discounts which will not be accessible to people in general.

settings for page notifications

8. Know the volume of traffic that your site is likely to receive (and plan for it)

If there are a few that we can put our bets on, it's that people are likely to buy online these days. Also, it's safe to say that a lot of them have online purchases and there will be a lot of shoppers. If you do nothing else, preparing for the increase of traffic will be a great way to avoid headaches later.

Communicate with your host now in order to understand the limits of your resource. For instance, if you're unable to deal with an influx in traffic, then it's the time to switch to a more cloud-friendly plan that has higher thresholds for allowances or resources. Some hosting providers will allocate additional resources during periods of intense demand.

9. Automate your checkout process

Your checkout process may very well be your business's primary customer interaction point. So ensure that everything is at its bestpoint. If your website is slow or the checkout page is too confusing, your clients could end up abandoning their shopping carts. Avoid this from happening. Your deals are too great to miss.

example of a one-page checkout
text about giving buyer more payment options

This may seem like number of things, but you'd be amazed. They could be what's between carts which have been removed as well as completed sales!

10. Prevent shopping cart abandonment

Abandoning shopping carts in the course of their business is common as 70% of online shopping carts abandoned prior to purchasing , according to Baymard Institute.

In order to prevent such a scenario from occurring, be sure that your checkout process is as simple and easy as you can. A good way to start is by offering the option of an online checkout for customers who are not registered. Most customers will abandon their carts empty when they need to sign up for an account therefore you can skip this requirement and make several more transactions in the process.

Another method to achieve success is to use cart abandonment email messages. If a customer abandons their shopping cart, you may send a second email which will remind customers about the next purchase. In most cases the inclusion of a small discount cost or free delivery deal in these emails will greatly increase the probability of converting.

Elextensions abandoned cart recovery page

11. Revamp your product descriptions

Even though it seems insignificant however, updating the product description can make an an enormous difference to the way you draw clients and make them turn into buyers. Make sure to focus on the advantages over the benefits of the product. Think about how your product will help solve a problem, or a difference in your customer's experience. Be sure to utilize the most engaging and clear language that speaks directly to the people you want to reach.

It is also an chance to boost your search engine optimization. Integrate keywords naturally into each website's SEO. They'll be much more easily found. With high-quality videos as well as photos, you'll also make your descriptions more appealing and enhance the shopping experience for shoppers.

12. Review to ensure the safety of your site.

Pro tip: Jetpack's Security package includes these features in the same package.

Using strong passwords is also an excellent idea. Keep WordPress (and any other plugins or themes you employ) up-to-date. It's a task you shouldn't put off when the profit potential of an online store is at stake.

13. Make sure your site loads quickly

The inefficiency of loading times can affect the rate of conversion, and that's for everyone. In fact, an ecommerce website which is making 100k dollars in sales every day could loss $2.5 million per year because of an average delay of one second.

There's good news. There is a bright side, however. Speeding up your site doesn't have to be as difficult or long as it seems at first.

Simply following a few essential steps can increase the speed of your store quickly:

Each of these will enhance the speed of your website and will benefit you when you're selling and promoting massively however, not throughout throughout the day. You've put a lot of effort into your Black Friday and Cyber Monday advertisements and marketing campaigns So give your website the greatest chance of winning. A little work in advance is well-worth it.

14. Make an emailing list if you're not already one.

creating a signup form with MailPoet

15. Include a chatbot on your site with live support

A chatbot which provides live support on your website can improve the customer experience and that's definitely something you need to consider to implement to prepare for Black Friday.

A chatbot can answer common inquiries and can complete simple jobs, such as monitoring your order's status, and providing details about the product all day long. It reduces the workload of your support staff, and it also guarantees clients receive prompt help, regardless of the time. If more complicated issues occur Chatbots can easily move the chat into a live support agent or an automated customer service system.

Woo Bot in action

16. Create a marketing campaign based on SMS

In order to increase the excitement for the Black Friday sales, you may also consider launching an campaign using SMS to advertise your business. Be sure to keep your messages short and ensure you have an explicit call-to-action, such as the link to your current sales or discounts. Be careful, however, not to overdo it since you do not wish to be stopped by someone. Be sure to get proper permission from users at the beginning. This is a strong reason to start today.

example of an SMS marketing campaign

You can send out personalized and perfectly-timed messages to those who are interested at crucial points in the selling funnel.

17. Make use of a countdown timer in order to create urgency for Black Friday deals

A countdown on your website to mark Black Friday can create a sense of urgency. The messages you send out to customers should prompt them to make a quick decision to benefit from the current offers.

The visual signals is a method of letting shoppers know that the time has come to buy and they need to move quickly or be wasting their chance. This tactic taps into anxiety of missing out (FOMO) which can assist in buying.

countdown timer listed under products

18. Make banners for promotional use on your website to receive delivery free of charge or avail other discounts

Promo banners advertise special deals such as free shipping or discounts on your site. Usually, they're placed prominently on the homepage or categories pages as well as on your shopping cart, to give an increased amount of visibility.

It is common to modify the banners so that they convey the message you want to. But, regardless of the content, be sure to communicate clearly the particulars of the offer.

An example of a banner is "Free Shipping on Orders Over $50" will reduce abandonment of carts as well as increase the overall value of an order. It is important to ensure that the banners you choose make an impression and are mobile-friendly, too.

Splash Popup landing page

19. Create Black Friday gift guides for different demographics

One unique method to plan to get ready in advance for Black Friday is to create gift guides that are targeted to particular groups of people. The guides will help customers discover the best gift for them as well as highlighting your products.

Divide your guidebooks into groups such as "gifts specifically designed to the recipient", "gifts for her" or by interest such as tech-related enthusiasts or those who cook in the kitchen. This makes shopping easier for your customers, as well as increasing the likelihood of buying multiple items.

When you've made these guides, you can choose to make these guides available through your email marketing website as well as on social media sites to draw a wide public and increase the number of Black Friday sales. These guides are actually an excellent free download with you can opt-in through SMS or email is also available.

20. Make your investment in UGC to take advantage of Black Friday promotions

UGC or user-generated content (UGC) could be a great help to the success of your Black Friday promotions, too. One strategy is to ask your customers to share pictures, as well as feedback and other reviews of your services on social platforms. This information should be displayed on your website as well as Black Friday marketing materials builds confidence. People are more likely to buy items with genuine, positive feedback from their fellow customers.

Yotpo review fetures

In the event that you find the bulk of your UGC involves social media it is possible to include a feed on your homepage using the new Instagram News Block within The Jetpack plugin.

21. Plan a Black Friday social media campaign

The process of planning an Black Friday social media campaign is among the most effective ways to maximize your reach and improve engagement prior to the day of sales. Every campaign you put together will include the following elements:

  • Compelling graphics. Attractive visuals draw attention to the social media. Thus, you should design images that highlight the value from the Black Friday deals. Make use of bright colors (if it is in keeping with your brand) along with clear, concise texts. Tools such as Canva and as well as Adobe Express can assist you in creating stunning visuals fast.
  • Prominent deals. Make sure that the deals you offer are featured prominently on all of your social media postings. Utilize high-quality pictures of your merchandise and any special discounts or offers.

It is also possible to create a contest using your social media platforms. Invite participants to share the posts with their friends, or upload it to networks, or make use of a hashtag for your contest or giveaway. This will create buzz around your business and improve the revenue of your business as a result. Offer attractive prizes in conjunction with the Black Friday deals to encourage the participation of your customers.

22. Verify that the social media tracking codes are being used.

It will allow you to make more of the new traffic as well as sales after Black Friday has passed.

23. Get your customer service team ready

Whether it's the very first Black Friday season with you or their 17th season, you need to make sure all your employees are up-to-date. Are you sticking to your standard terms for exchange and return, or can you change them? What is your turnaround period going to be? different?

Maintain your customer service reps updated on your promotional and sales plans. This way, they're ready to respond to live chat inquiries or calls, and emails written from potential customers or clients. Implementing your policy in the early stages will ensure smoother transactions when you launch your sales.

customer service dashboard

24. Create Cyber Monday sales plans, too

The majority the items you sell on Cyber Monday sales might be repeated Black Friday deals. You should however, offer at least one unique promotion or offer for the Monday following the biggest day of revenue throughout the year. This momentum will continue to build and gives customers another reason to return to your website. You could consider offering discounts only available online, limited-time discounts, or special bundles that were not offered at the time of Black Friday.

It is important to advertise Cyber Monday deals through targeted mailers and social media posts which can help remind people who might have missed out on Black Friday.

25. Cards for gifting can be utilized to prevent problems of inventory

Gift cards are the best way to cut down on problems with stock during the holiday season. If stock is low gifts are an ideal solution to ensure that customers still buy something even when the desired item cannot be found. This will help keep sales up and also brings more customers to your store later on, once they have had the chance to stock up.

purchasing a gift card

Get ready for the shopping season by preparing an Black Friday marketing plan

If last season's Black Friday sales figures are an indication of what the sales this year will be We are anticipating huge sales from e-commerce stores across the United States.

Black Friday, and Cyber Monday are coming sooner than you thought therefore, make sure that you're well-prepared. This can lead to more sales, a happier customer and less stress for your company over the Christmas season.

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