Synchronize up for Level Up Improve Member Communication Campaign Refinery For Members and Members WordPress Membership Plugin for Membership Sites

Dec 24, 2023

Synchronize Up to the Level Up of Member Communication Members and Campaign Refinery

Title image showing blue and purple soundwaves merging together representing the  Member Campaign Refinery Integration

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Improve the quality of your member communication with Member and Campaign Refinery! Every click should be a hit with your customers and see their engagement rise. Find out how to do this with these helpful suggestions and the best practices.

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Every interaction is counted. It's exactly the same at your member website, just as it is at your local supermarket.

Your interactions with your customers (and the frequency you interact with them in any time) will influence the level of engagement, loyalty and the likelihood that they'll decide to invest more in your offerings or services.

Once a member sign-ups with an email address, you will be able to establish direct line of communication. immediate line of communication as well as a wide range of possibilities to improve your relationship's quality and guarantee the better lifetime customer value.

Through this Membership, Campaign Refinery integration You have the ability to leverage that power with targeted, individualized messaging.

Learn how segmented email marketing enabled one company to achieve an 30percent increase on sales in the Black Friday campaign.

Other scenarios are also possible in which you could use Integration of Members with emails for precise and effective communication with members.

After reading this article by the time you're done, you'll be able make use of email segments to increase conversions, sales as well as engagement with your customers.

From first click to lasting results, you can orchestrate a journey that is a journey of growth and engagement for each member. Make sure you are in tune, and get started!

The Member Campaign is now live! Refinery Integration

 Member Campaign Refinery integration

The Mechanisms behind Seamless Synchronization

The basic idea is that this integration allows you to take decisions based on different user actions that are recorded within the Member.

This is the complete list of possible actions to trigger either the removal or addition of tag the automation function in Campaign Refinery:

  • added: When a member joins or gets added to the level of member.
  • cancelled:When a member stops or cancels their payments for the status of membership, they will no longer have access to protected content.
  • Uncanceled:When an individual joins the membership after cancelling or paying a Rebilling following having been unintentionally cancelled.
  • Expired: When a member's subscription expires following a trial or one-time payment.
  • UnexpiredWhen the user creates an account and renews the membership prior to when it expires.

Every one of these events can trigger specific automations. This is not only about tracking the movements of members, and also resolving these to the most appropriate way which is feasible.

Benefits: Accuracy, precision and the ability to personalize

Target with dart in center

     What do these mean to your communications with members? Precision. Personalization. Impact.

If you're able to divide your email's audience using these automatic tags, your emails will get much closer to the hearts of your audience. Apart from sending messages out, you're participating in conversations which specific to the member's unique experience and needs.

Let's get started! (It's Easy!)

You can activate the integration

Activating this integration is a piece of pie. From your WordPress dashboard, go to Member > Setup > Integrations Email Providers and Campaign Refinery.

Activae Campaign Refinery Integration

On the screen that opens, click the slider to enable Campaign Refinery.

Simply copy your Campaign Refinery API Key from your Campaign Refinery account and you're all set! Two tools that can be powerful, synched up and ready to go!

Leveraging Tags Automatic Engagement

Here's where the fun starts. With the account you've created in the Campaign Refinery account, you'll make tags that categorize individuals based on activities they perform within the members.

Campaign Refinery Tags

When they're signing up for the new levels and cancelling their subscription or coming back following the break, each of the steps can be assigned a specific tag. This configuration allows for extremely precise and effective methods of communication.

Let's say you have 3 different levels of membership created in the Member section: Silver, Bronze and Gold. You then create 3 corresponding tags within Campaign Refinery so that you can send emails to only members who match the label "Gold" for example.

If this is the case, it's feasible to setup automations that automate the Bronze label in Campaign Refinery when a member is accepted to at least the level of Bronze in the organization. including the Silver tag once they join the Silver level and then continue on to the next level and so on.

Similar to that, you are able to automatically take awaythese tags when a member chooses to endtheir payment, and then ceases to pay for their membership.

In this scenario, you may as well makea completely all-new "Cancelled" tag in Campaign Refinery to target these previous members for a re-engagement campaign.

These scenarios will be discussed in more depth later.

The Objective: To achieve Targeted Communication

When these tags are set by these tags, your communications options are unlimited. You can reach out to those who just cancelled with messages that are specifically tailored to get members back or encourage members at lower levels by providing compelling reasons for upgrading.

It's all about forming an intimate dialogue and connected to every member's everyday life.

"The Big Picture: Beyond the Click

The integration goes beyond a technological setup. It's a approach to build connections with your clients.

Keep an eye out to see how we delve into ways to use these features for more than just communication and interact, but also to interact with your clients with a manner that is truly meaningful.

     3 Strategies to Enhance Member Communications by utilizing Member as well as Campaign Refinery    

After we've established the basis of the Member as well as Campaign Refinery integration, let's examine the ways you can benefit from this amazing combination to improve your member communications.

1. Incentives to Upgrade Members at lower levels

Upgrade

Direct Approach for upgrades:

Utilize the tag system to distinguish members in lower levels, like "Bronze". Create and distribute customized messages that highlight the benefits from the higher tiers.

You can showcase benefits exclusive to you such as testimonials, exclusive advantages, or even glimpses of what the "Silver" as well as "Gold" levels give you. The idea is to paint a picture of the things they're not and this makes it a snare.

Result-Driven Communication: Focus on the outcome and results during the upgrade process. Tell success stories or cases of individuals who have made the upgrade and have experienced tangible benefits. The method converts abstract advantages into tangible outcomes, which makes the upgrade more appealing.

2. Reengaging Members Who Cancel

Reengage

Targeted Reengagement Campaigns:

If customers cancel their accounts, immediately label them "Cancelled" and initiate an individualized reengagement program.

The campaign could address the potential reasons for their decision to quit, offer special incentives for rejoining and/or update them about new features or content that may pique their interest.

Personalized Following-Ups:

Make sure you send a customized message that shows appreciation and respect of their participation. Sometimes, a simple message asking for feedback or providing help can prompt them to contact them again.

3. Cross-selling of goods to customers

Cross sell

 Identifying Patterns of Purchasing:

A Process for Building Community, Not A Customer Base

Group of people engaging with one another in conversation.

These strategies each go over and above the normal communication between members. They are all about creating a sense of community where everybody feels valued and heard.

You must give information that benefits your clients, improves the confidence they have in you and improves their experience.

     The potential of Email Segmentation: A Black Friday Case Study    

People sending and receiving emails on different devices

This article will look at how a particular brand hit the ball out of the park during its Black Friday campaign, boosting sales by a staggering 30% through clever email segmentation. This is an excellent illustration of what you could get when you plan the right thing with your communications to members.

Strategy Overview

The brand was creative and separated its clients into four distinct categories, including customers who have been with the brand for a long time, non-customers who are current customers in lower-tiered status, and the top customers. Every group received emails designed especially for them, based on the relationship they share with the company.

1. Non-Customers"Show and Tell"

In case you haven't yet purchased any of their products yet, the manufacturer presented a red carpet. They highlighted the most attractive elements of their product with glowing customer reviews. The goal was to transform the interest of customers into clicks, and clicking into sales.

The business also announced a contest through The Raffle Press to boost participation and encourage social share of the Black Friday offer.

2. Former Customers: Take a look at what's new

Past customers got a nudge on all the exciting new updates and brand new options. The aim was to rekindle the interest of past customers and get customers back to the fold.

3. Existing Lower-Tiered Customers: Sweet Upgrade Deal

The company offered a tempting proposition to its customers at lower levels: move to a more expensive plan for less of renewal for their current plan. This is a good strategy to emphasize the benefits of higher levels for customers.

4. Luxury Customers Plenty to Like

To the faithful customers of the upper tier it was the focus was on cross-selling. The company suggested items that were in line with the current products they had, making certain that the suggestions provided would be of value to their existing investments.

The results and reflections

This method of planning and targeting really paid off. Conversions, engagement, sales All of it was up. Everyone felt that the company was speaking directly to the customers. This was an enormous win in the world of marketing.

The Black Friday success story is a testimony to the wonder of making sure your emails are segmented is exactly as you want it to be. Through a deep understanding of different customers' wants and needs, as well as being able to communicate with them, this brand saw remarkable results.

Wrapping Up How to Make The Most Out of Campaigns and Member Refinement. Campaign Refinery for Awesome Member Communications

A hand reaching for a smiling face indicating a positive review.

Through this post, we've seen the way that combining Member and Campaign Refinery really steps up your communications with customers, providing a new and efficient method of communicating with your members.

By blending the robust capabilities of Member with the dynamic capabilities of email with the powerful capabilities of email Campaign Refinery, you have an opportunity to modify how you interact with users.

Important Takeaways

  • Tailored Communication:With automated tagging and segmentation, you are able to ensure that every message that you transmit is pertinent and personal to you and resonates with each individual's personal life.
  • Increase Engagement Engaging members that have been in the past to encourage current members to try new or upgrade latest products the integration lets you establish meaningful connections that drive the growth and loyalty of your members.
  • Measurable ResultsThe success stories, such as that of Black Friday case study, Black Friday campaign case study show the real-world impact when properly implemented, well-defined strategy for communication.

If you've got any ideas or experiences to share regarding communication with members, or you're just thrilled at the possibilities available, leave a comment below. We're always interested in opinions from our readers!

Also, don't forget that for further information and suggestions about membership sites as well as strategies for marketing, make sure you subscribe to our blog. Keep on top of things, stay informed, and let's keep expanding with each other.

We wish you the very best in creating an active and vibrant community!

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