Release Notes for April 2023 Improved Subscription Reporting

Release notes are our monthly highlights of the latest features on our platform. Coming to the platform and giving you the opportunity to grab and go with the latest features available in your store. For more information regarding the new release look through our changeslog.

Subscription Dashboard Reporting Calculation Improvements

In order to calculate MRR ARR, MRR, and MRR

Prior to that upgrade, downgrades as well as additional additions to the subscription were not often recorded correctly or when compared with subscription report. The issue was addressed in order to make calculations more precise in the near future.

What is the most significant thing I should change in My Store?

If you're a frequent users of upgrades, downgrades and extensions, you're likely to see your MRR and ARR may fluctuate bit resulting from the updated calculation. The calculations are much more precise in comparison to earlier ones because of the changes which have been discovered. If you're unsure, please contact us via the email address [email protected[email protected].

Historical Changes to MRR

Prior to this the time of deactivation, we would use the day of cancellation as determining the date of cancellation. After that, we'd eliminate MRR contributions, which was an unwise decision since it altered the historic MRR value. In order to address this issue the analysis has been improved to record the date of cancellation and to eliminate MRR contributions at the time of cancellation.

The changes can be seen in the shape of an example

Let's consider an example of a monthly service which was activated on January 20 in 2023. It was cancelled in the month of May 2023 then deactivated in the month of 2023. Prior MRR contribution calculation won't be changed until the end of the month, which is in December 2023. The change could alter the MRR contribution over the period between May and December 2023.

If we use the dates as in the previous example this calculation eliminates the MRR contribution during the month of cancellation in the month of May 2023. This results in more precise MRR adjusts calculation.

What Changes Should I See at My Store?

In the case of some sellers, this may result in a slight rise in cancellations as well as an increase in the MRR of customers who are active and subscriptions. If you have any questions about the process of reporting, please don't hesitate to reach us at [email at [email protectedat [email protectedat [email protected].

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