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If you're considering adding products or services to their shopping carts online you should leave the website and don't make a purchase. It is also known as an case of an "abandoned cart" or "abandoned checkout." Research has shown that people abandon carts on average in 84% of cases when making use of mobile devices, and 72% abandon carts on desktop computers.

It is possible to recuperate lost profits through sending refund emails to carts. The email is a follow-up which is sent automatically to your clients within 24 hours after they have abandoned their cart. So you'll remain in touch as the products you sell and items that were thrown away remain at the forefront of minds of consumers.

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