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Customers often require a second motive to buy. Customer experiences that are personal and in real-time, with the capacity to interact in real-time with the company can ensure that the customers are happy with the purchase. In addition, it assists to build trust with customers. It is here that the idea of chat-based business is made clear. It is gaining popularization and may alter the way companies communicate with their clients. Based on estimates, it could result in around 300 billionin all spending in every country by 2025. What is"a "purchase"? What will your business gain through this acquisition?

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