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Refund policies are the set of guidelines you use to provide your customers with information on how to receive their money back returning a purchase to you store. An acceptable policies for a small-sized business could include information like timelines, the manner in which refunds are dealt with and what customers have to do in order to receive the refund.

The significance of policies on refunds is because they help customers in making purchases, as well as establish confidence and trust in the company. Learn more about the importance of policies on return and refund, and also see a sample of a template to create a refund policy.

Note: The example refund policy is just an example of a beginning point. It was not meant to be used as a return or refund policy template nor as legal guidance.

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