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We talk with customers at the help desk, there are often questions such as, "How can I change a group's membership to another plans?" or "Where can I see an overview of seats-in-use for all subscriptions in an individual plans?" We're answering the above questions (and other questions!) by providing these handy updates.

Need to change plans? Not a issue!

If you're a member who wants to upgrade and gain subscriber access for their group It's easy to transfer from a single plan to a group-based plan, or switching from one group plan to an alternative without any hassle at your side! Learn more -

It's a cinch to switch the group's managers

There is a common tendency for employees to move out of their companies or to change their roles so we've made it much simpler to switch group managers for members of yours as well as the members you have. Find out more

Managers of groups can control the subscription with no seat

It is easy to exclude group managers from taking up seats (and getting benefits as a member) with a new subscription-level setting. Learn more -

Reduce friction associated with externally paid subscriptions

The control now is complete over auto-renew , which can help maintain expectations regarding subscriptions made by external sources. Learn more -

Easy access to Manage Members page. Manage Members page

See seat usage and seat availability at a glance

We've made it simpler to help you understand the performance of your group subscriptions at a glance. You can also see your seat usage report.

We're eager to hear about what these changes can do to ease the burden on you! If you have any questions concerning these updates, contact us at the Help Desk. We'll be happy to assist you.